CISCO Voice Engineer

Chicago Metro Area, IL 61525

Posted: 11/16/2020 Employment Type: Contract to Hire Industry: IT Infrastructure Job Number: JN -082020-5461 Compensation Range: $90,000

Job Description

IT Telephony Engineers design, implement, and help support the Cisco-based telephony environment.

Interpersonal Skills/Characteristics
Organized professional who is able to prioritize and deliver multiple concurrent projects/tasks
Functions well in a team environment and is equally successful functioning independently
Manages time effectively and meets deadlines
Able to communicate effectively with all levels of the organization
Consistently exercises sound judgment in alignment with business and technical best practices

Associate s Degree, Bachelor s Degree, or equivalent education and experience
Four years of experience supporting and implementing telecommunication solutions
Able to define, communicate, and implement a business-driven telephony strategy
Experience engineering, deploying, maintaining, and debugging:
o Cisco Unified Call Managers
o Cisco Unity Connection
o Cisco Emergency Responder
o VoIP Gateways and telephones
Able to develop technical processes in alignment with business and industry best practices
Provide and maintain thorough documentation
Operational knowledge of large distributed Local Area and Wide Area Networks

Additional Experience Preferred but not Required:
Experience with Call Recording solutions
Experience with SIP
Experience with InformaCast
Industry recognized telephony and data networking certifications
Experience interoperating different PBX environments as part of Enterprise
General knowledge of Unified Cisco Contact Center Enterprise and UCCE Peripheral Gateways

Additional Information

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