Careers

Mulesoft Manager

Peoria Metro Area, IL 85345

Posted: 04/06/2020 Employment Type: Contract to Hire Industry: IT Help Desk/Support Job Number: JN -022020-5173 Compensation Range: $100-126,000

Job Description

The MuleSoft Manager is responsible for developing and delivering assigned products, services, and/or solutions to a large insurance company in Central Illinois. This position manages a team and builds the talent pipeline.

ESSENTIAL JOB FUNCTIONS
  • Executes plans and projects to support business strategy, per direction of Directors, Assistant Vice Presidents (AVPs), and Vice Presidents (VPs)
  • Works to identify opportunities to better align their area of responsibility with business strategies
  • Provides feedback on cost recovery (if any), budget, and investment priorities in their area of responsibility
  • Actively participates in governance activities
  • Provides input to business and technology planning
  • Identifies if implemented services, products, and solutions are consistent with the business architecture
  • Collaborates with product managers to drive product strategy through the definition of customer and market needs
  • Enables the leveraging of data to drive product results through application of technology and analytics
  • Makes suggestions and assists in developing process improvements that impact customer satisfaction and relationships
  • Holds team accountable for process adoption
  • Provides budget details to Directors, AVPs, and VPs for review and incorporation
  • Ensures team(s) stays within budget
  • Executes service performance improvements
  • Works with Architects to ensure the effective implementation of tools and technologies that make it easier to do work, and increase effectiveness among team
  • Works with business groups, product teams, and other internal teams in their area of responsibility, and external service providers to establish and manage service level agreements (SLAs) that support business objectives
  • Works with Vendor Managers to provide recommendations throughout the vendor negotiations and contract development processes
  • Works with Vendor Managers on reviewing service provider performance over the life of established relationships and reports as appropriate
  • Establishes measurable individual and team objectives that are aligned with business and organizational goals
  • Provides input to Directors and AVPs to forecast new skill requirements based on emerging technologies
  • Executes appropriate communication, process and educational plans for mitigating the disruption of change
  • Works with the Organizational Change Management (OCM) Specialist to manage change within the team, and executes any change management plan
  • May act as a change sponsor
  • Provides MuleSoft platform solutions, presentations, RFP response preparation, Demos, POC (Proof of Concept) support, etc
  • Enables teams to understand the benefits and use cases of MuleSoft
  • Creates internal and external facing practice collateral including services guides, solution descriptions, reference architecture, blogs, etc
  • Supports Mulesoft service delivery projects in-flight both remotely and on-site (when necessary), lending Subject Matter Expertise (SME) to review plans, designs, deliverables, etc
  • Puts together integration strategy for the practice enterprise wide to be adhered
  • Works with other enterprise leaders and extend leadership to put together joint stories whenever necessary
  • Establishes certification plan for MuleSoft consultants
  • Incorporates best practices into the project methodology along with the MuleSoft product vendor
  • Works to effectively communicate and report out key MuleSoft success stories
  • Works on API life cycle from requirement to deployment and has designed API led connectivity flavors
  • Performs other duties as assigned

EDUCATION & EXPERIENCE
  • Bachelor s degree or equivalent experience required
  • Typically requires 6 or more years of subject matter experience and business/industry work experience, with extensive knowledge of one process/service
  • At least 1 year of direct or indirect leadership experience; Experience with managing large teams (minimum 20 people organization)
  • Experience in playing a leading team role and building relationships with people at a variety of levels; Experience managing Analyst and Partner relations
  • Experience with leading and delivering integrations programs in insurance space, specifically, on building API Management solutions using the Mulesoft Anypoint Platform
  • Experience with MuleSoft C4E, integration platform, Cloud/SaaS applications, SDK of packaged applications, legacy applications, and Salesforce integrations

CERTIFICATIONS & LICENSES
  • Mulesoft 3 or 4 certified is a plus

KNOWLEDGE & SKILLS
  • Familiarity with Enterprise API Standards (SOAP, REST, OpenAPI/Swagger, etc.) and Enterprise Messaging Standards (Mule, JMS, MQ, Kafka, etc.)
  • Self-driven, go-getter with ability to generate and drive pipeline and practice growth
  • Broad understanding and perspective on Enterprise IT topics including Enterprise Architecture, Design, and Implementation of Cloud Solutions as well as Monolithic/Microservice architecture
  • Understanding of designing, developing, securing and managing APIs via API Gateways and proxies
  • Good to have expertise with DevOps standards including CD/CI, Automated Source Scanning, Testing, and Deployment
  • Ability to influence others
  • Understanding of customer business needs, processes and functions
  • Knowledge of business and technology infrastructure, architecture, and processes
  • Ability to help develop and coach teams and individuals
  • Ability to understand change leadership
  • Proficient soft and interpersonal skills, including teamwork, facilitation and negotiation
  • Advanced analytical and technical skills
  • Knowledge of SAFe agile methodology
  • Advanced written, verbal, communication and presentation skills
  • Advanced planning and organizational skills

Additional Information

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