Technical Project Manager
Bloomington - Normal Metro Area, IL 61705
Work with software developers, system operators and other production IT staff to oversee code releases. The role calls for someone who has the necessary hard and soft skills that are required to overcome the traditional barriers between software development, testing and operations teams. A DevOps engineer must know how to manage the IT infrastructure that' s needed to support software code in dedicated, multi-tenant or hybrid cloud environments. May be required to provision required resources, and select an appropriate deployment model.
This person designs, coordinates, modifies, develops, writes and implements full stack solutions. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software.
Design, coordinate and support the IT solutions at a local insurance company.
Ensure IT solutions meet requirements for security, availability, capacity, resiliency, and performance in a way that is efficient and supportable, reducing overall support costs.
Understand industry leading solutions and trends for assigned technologies and applying those as appropriate for the insurance company.
Understand business needs and partner with appropriate IT counterparts to recommend technology solutions.
Establish and maintain an IT multi-year strategy with a focus on continuous improvement. Create and maintain solutions architecture artifacts and other strategy and system documentation.
Manage daily operational activities that develop and implement tactical plans for multiple components/processes for a specified area within IT.
Develop protocols to support established standards.
Manage issues proactively including timely resolution and the identification of remediation opportunities.
Identify and resolve systemic issues to prevent them from repeating.
Understand short and long-term goals and objectives and recommend technical solutions and services.
Maintain the organization' s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Develop and propose options with pros/cons and risks, and work with stakeholders to finalize the best solution that meets business needs.
Participate in, and contribute to the development of technical/business approaches and/or the recommendation of current system enhancements.
Understand the underlying technologies and applications utilized within specified area of responsibility to direct how to design, develop, test, and implement priority technology requirements.
Establish credibility with partners while managing expectations.
Ensure frequent, continuous and effective communications with team members, within IT, and with stakeholders to set expectations and negotiate priorities appropriately, via both formal and informal channels/mechanisms.
Share information cross-functionally to improve workflow processes.
Interact with direct reports and peers-in-management/customers/vendors to share information and improve cross-departmental processes.